Common Questions When Selecting a Collection Agency Service

Does the Agency Understand My Market?
It's OK if the collection agency service doesn't have extensive experience in your industry. If they don't, they should demonstrate a willingness to learn and articulate their understanding back to you, in their own words, so you know they get it.
 
Will the Collection Agency Service Give Me a Bad Reputation?
Top collection agency service personnel should be professional and not use ANY language that would make you wonder how they will represent your firm. If it seems like they might enjoy giving your customers a hard time about payment, steer clear! There are numerous ways a collection agency service can prompt payment without resorting to questionable tactics.
 
Outlandish Claims of Performance
Beware of providers that make claims like they're the top performing agency. As compared to who? Or “We are the #1 agency in Michigan.” Was there some state-wide contest you missed? In the world of collection agency service providers, our performance depends entirely on your customer's credit quality and their financial capacity when you decide to engage our services.
 
Besides No Recovery-No Fee Pricing, What Are Other Important Considerations?
While pricing is always an essential factor, collection agency providers in Michigan should be capable of reporting your delinquent accounts to the credit bureaus. Did you know collection attorneys can't do this? The knowledge of a potentially poor credit score is often enough to prompt payment. Other considerations should include the appointment of your own service specialist so you can discuss your files with a live body and secure data access to monitor the collection agency services’ progress.
 
Collection Agency Services in Michigan for You
For the last 50 years, AAB has been helping creditors and debtors to resolve their outstanding accounts amicably. If your business needs collection agency services in Michigan, contact us today for a confidential conversation about your specific situation. We will either be able to assist you or make an introduction to one of our strategic partners.
 
If you want to discuss your specific situation or are contemplating making a switch between vendors, call us at 1-866-448-3936 or send an e-mail to info@accountadjustment.us. Should you prefer face-to-face, CLICK HERE to schedule a video meeting.
 
We would be pleased to review your concerns and give you unbiased feedback.

Common Misconceptions about Business Debt Collectors

Our firm has been in the business debt collection industry for nearly four decades. Over that time, we come across various misconceptions about what effective business debt collection looks like from the creditor's perspective. Some of the misconceptions include;

"We only use attorneys"-this is a prevalent option. Attorneys are excellent at obtaining court orders, but you still have to find a way to use the order to get paid. Most business debt collection attorneys are outstanding operators, but you must instruct them on what to do next. Plus, attorneys can't report to the credit bureaus. At AAB, you don't need to give us instructions. We know how to dig for the information required to bring your customer to the negotiation table.

"Would you buy this debt from us?"- AAB is not a debt purchaser. The creditor must have a corporate credit application before anyone would consider buying the receivable. They must also provide proof of delivery, an acknowledgment of the debt by the customer, and the debtor company must be operating as a going concern. Typical business debt collection is not always this straightforward. AAB works on a commission basis and is adept at working through the usual stall tactics to get your claims paid.

"We received a purchase order, did the work, and now they won't pay us" - Unfortunately, the probability of success in business debt collection is directly proportional to the credit quality of your customer. If your firm doesn't thoroughly check the credit quality of your prospective customer, you could be in for a significant loss. Sometimes the potential customer is a worldwide conglomerate with an excellent credit rating, yet you still have the experience of getting paid slowly. At AAB, our business debt collection knowledge helps us quickly navigate these challenges.

 

Trusted Business Debt Collection in Michigan

If your firm is experiencing issues with business debt collection or other issues getting paid, call us at 1-866-448-3936 or fill out our Contact Form. Don't call an expensive law firm - let AAB check the probability of success of your business debt collection issue first. Remember, we only get paid if you do.

Understanding Business Debt Collection

Our firm has been in the business debt collection industry for nearly four decades. Over that time, we come across various misconceptions about what effective business debt collection looks like from the creditor's perspective. Some of the misconceptions include; 

"We only use attorneys."

 

"How much would you be willing to purchase this debt from me for?"

 

"We received a purchase order from this new customer, shipped their product, and now they're not paying. Can you help us?"

 

These are the most common inquiries when someone requires business debt collection. Fortunately, many of these common issues are avoidable. The need for business debt collection services can be mitigated by taking proactive steps. However, if you want answers to the typical scenarios above, you are definitely not alone.

 

Would it be helpful to your business if you could avoid these typical situations? Business debt collection is not 100% unavoidable-even if you accept cash. Mistakes will inevitably happen. Understanding how effective business debt collection works will give your firm the best chance for recovery. At AAB, we are always looking for ways to improve our processes.

 

So you might be wondering what characteristics of a successful business debt collection are. Wouldn't it be great if you could minimize the need for our services? Imagine the relaxed confidence you and your finance team would have if you had the full knowledge of business debt collections. You could proactively take precautions to minimize your risk.

 

What Can AAB Do to Help Realize This Outcome?

Having to call a collection professional is like calling the fire department because your house is on fire. AAB can be "on the scene" very quickly-but your house is still on fire. Not a pleasant experience. At AAB, we are interested in developing our client's internal credit process (from prospecting new customers to the successful receipt of the payment for your work). We examine what you did well and what areas require improvement. Our first goal is for you to experience success in business debt collections.

 

We Make Business Debt Collection Painless

Business debt collection doesn't have to be rocket science. We require your firm to sign a simple two-page agreement that authorizes us to work on your behalf. Once we have received your written consent and the transaction details along with customer details, we can start the business debt collection process on your behalf.

 

Trusted Business Debt Collection in Michigan

If your firm is experiencing issues with business debt collection or other issues getting paid, call us at 1-866-448-3936 or fill out our Contact Form. Don't call an expensive law firm - let AAB check the probability of success of your business debt collection issue first. Remember, we only get paid if you do.

The Balanced Scorecard Process

At AAB, we have developed a time and market-tested recovery process. We follow our Balanced Scorecard process consistently, enabling us to quickly determine the probability of recovery for dollars outstanding, if litigation is a financially viable option, or if the file is dead and should be written off. Our process is designed to make decisions quickly, usually no more than 90 days from the date you engage our services.

Credit collection services in Michigan can be a highly emotional experience for some creditors, usually resulting in poor subjective decisions. Our process removes the emotion and provides objective feedback so you can make the best business decision. 

Engaging our firm for collection credit collection services in Michigan is very easy. We have a basic two-page agreement the creditor needs to sign. This document permits us to act on your behalf. Return the signed document and all backup supporting the debt to be collected, and we will get started immediately.

Trusted Credit Collection Services in Michigan

If you think you might need credit collections services in Michigan, we'd love to hear from you. Contact us here or give us a phone call at 734-448- 3936 to arrange a time to get your questions answered. We will be happy to address your concerns and help you decide if AAB’s services are right for your small business.

How We Help Small Businesses with Credit Collection

We work with numerous small and medium-sized businesses for their credit collection services in Michigan. When business owners reach out to us, there are typically four questions they want answered to ensure that credit collection services in Michigan or beyond are right for them.

Some questions and concerns include:

“What is your fee?” 

“How do you do your work?”

“We've never used a credit collection service in Michigan before and are somewhat nervous about how you treat our customers.”

“What is your success rate?”

Almost universally, these are the top questions we get asked, so rest assured you're not alone. Small business owners work their butts off to get customers, and it pains them immensely when they have to engage a credit collection service provider. No one likes to lose a customer, but let's face it, the only good customer is a paying customer.

Would you find it comforting that our conversion rate from prospect to customer exceeds 95%? Once prospective customers contacted us with their questions and concerns, 95 out of 100 decide to use our credit collection services in Michigan. We've been providing these services for almost four decades, and we understand your fears and concerns.

Of course, the best outcome for all parties concerned is the successful recovery of the amount owed. Unfortunately, we can never guarantee our results as they are 100% dependent on the solvency of your customers. Credit collection debts become increasingly tricky if creditors wait too long. Other successful outcomes can be confirmation of a write-off or location of assets to satisfy legal action. Engaging a credit collection service provider early in the aging process is best for maximum success.

Trusted Credit Collection Services in Michigan

If you think you might need credit collections services in Michigan, we'd love to hear from you. Contact us here or give us a phone call at 734-448- 3936 to arrange a time to get your questions answered. We will be happy to address your concerns and help you decide if AAB’s services are right for your small business.

Searching By Industry

When searching for a specific business, most people either seek the advice of a trusted colleague or friend. Some of us use an Internet search engine to check the location of the business closest to our geographic area.

A "debt collection agency near me" is a general search when you may require the services of a professional collection agency. Nowadays, the location of a collection agency isn't nearly as important as it once was. Today searching for "debt collection services near me" brings up an almost overwhelming number of choices, and it's highly probable the business you may initially consider isn't your best overall choice.

 

Instead of searching the phrase "debt collection agencies near me," we suggest searching your primary industry. For example, if you are in landlord, search the phrase "landlord debt collection agencies" or "construction debt collection agency" and let the search engine's algorithms automatically give you the results closest to your geographic location.

 

As mentioned earlier in this article, searching for "debt collection agencies near me" will likely produce many results. To find the right fit for your industry, we suggest consulting members of your industry association and talking with your trade suppliers to see who they use. Then reach out to the shortlisted candidates to see who is the most responsive and answers your questions.

 

And finally, after completing your contacts with the shortlisted candidates of industry "debt collection agencies near me," give more serious consideration to the number of stars the collection agency has managed to accumulate. Select the agency that seems to keep both its clients (the creditor) and the debtors happy. After all, wouldn't you rather have a former poor credit quality customer come to you wanting to pay cash rather than going to your competitors?

 

Debt Collection Agency Near Me

For the last 50 years, AAB has been helping creditors and debtors to resolve their outstanding accounts amicably. If your business needs collection agency services in Michigan, contact us today for a confidential conversation about your specific situation. We will either be able to assist you or make an introduction to one of our strategic partners.

Online Reviews for Debt Collection Agencies

A "debt collection agency near me" is a general search, when you may require the services of a professional collection agency. Nowadays, the location of a collection agency isn't nearly as important as it once was. Today searching for "debt collection services near me" brings up an almost overwhelming number of choices, and it's highly probable the business you may initially consider isn't your best overall choice.

The other option is to narrow your Internet search by selecting "debt collection agencies near me" based on their reviews. Typically, the higher the number of stars, the better the company, correct? Again, this measure may not be the best way to select a debt collection agency near me.

 

The Internet reviews largely missed the mark when selecting a debt collection agency near me because of the nature of the collection industry.

 

The collection industry is a lightning rod for bad reviews.

 

When was the last time you enjoyed being on the receiving end of a debt collection call? Our guess is close to never. So, it only makes sense that consumers would be highly likely to leave negative reviews of a debt collection agency. Yet, the agency could be very effective at its work and produce the best results for your business.

 

At Account Adjustment Bureau, you will find mixed reviews, and we are very proud of our star rating. When you take a closer look, you will see great reviews from people we have collected from! At AAB, our staff tries very hard to recover your accounts receivable while maintaining your company's goodwill in the marketplace. As you will see, some of the hardworking people with whom we come into contact are thrilled that we help them find a way to tackle their debts.

 

Debt Collection Agency Near Me

For the last 50 years, AAB has been helping creditors and debtors to resolve their outstanding accounts amicably. If your business needs collection agency services in Michigan, contact us today for a confidential conversation about your specific situation. We will either be able to assist you or make an introduction to one of our strategic partners.