Common Questions When Selecting a Collection Agency Service

Does the Agency Understand My Market?
It's OK if the collection agency service doesn't have extensive experience in your industry. If they don't, they should demonstrate a willingness to learn and articulate their understanding back to you, in their own words, so you know they get it.
 
Will the Collection Agency Service Give Me a Bad Reputation?
Top collection agency service personnel should be professional and not use ANY language that would make you wonder how they will represent your firm. If it seems like they might enjoy giving your customers a hard time about payment, steer clear! There are numerous ways a collection agency service can prompt payment without resorting to questionable tactics.
 
Outlandish Claims of Performance
Beware of providers that make claims like they're the top performing agency. As compared to who? Or “We are the #1 agency in Michigan.” Was there some state-wide contest you missed? In the world of collection agency service providers, our performance depends entirely on your customer's credit quality and their financial capacity when you decide to engage our services.
 
Besides No Recovery-No Fee Pricing, What Are Other Important Considerations?
While pricing is always an essential factor, collection agency providers in Michigan should be capable of reporting your delinquent accounts to the credit bureaus. Did you know collection attorneys can't do this? The knowledge of a potentially poor credit score is often enough to prompt payment. Other considerations should include the appointment of your own service specialist so you can discuss your files with a live body and secure data access to monitor the collection agency services’ progress.
 
Collection Agency Services in Michigan for You
For the last 50 years, AAB has been helping creditors and debtors to resolve their outstanding accounts amicably. If your business needs collection agency services in Michigan, contact us today for a confidential conversation about your specific situation. We will either be able to assist you or make an introduction to one of our strategic partners.
 
If you want to discuss your specific situation or are contemplating making a switch between vendors, call us at 1-866-448-3936 or send an e-mail to info@accountadjustment.us. Should you prefer face-to-face, CLICK HERE to schedule a video meeting.
 
We would be pleased to review your concerns and give you unbiased feedback.

Picking the Right Commercial Collection Agency

When deciding to use a professional collection agency for your past-due commercial collection accounts, there are many factors to consider. Would it be helpful to know that AAB counts many small, medium, and large businesses as customers? Businesses of every size and degree of sophistication find themselves with outstanding receivables. Companies of virtually every size use professional collectors. We’re happy to learn about your hesitations in hiring someone to recover your commercial collections, and happy to provide solutions!

While everyone's ideal scenario is to collect 100% of their money every time, it rarely occurs if you extend credit terms to your customers. Wouldn't it be great if you had a plan in place to deal with the inevitable challenges and work with a partner whose interests are entirely aligned with yours? Those circumstances make working with a professional collection agency much easier.

Commercial Collections Ann Arbor

Getting started with us is very simple. Let's have a quick chat about your specific situation. We enjoy learning about your business. The more we understand your business, the easier it will be to work successfully with your customers. Call us toll-free at 1-866-448-3936 or click here and fill out the short form. If we look like a suitable match for your business, we will send you a simple three-page agreement to sign and that's it. We can immediately begin work on your behalf.

Common Collection Agency Concerns

We've worked with a multitude of finance professionals and business owners at AAB over the years. Many people who had not considered a collection agency for their commercial collections listed concerns such as:

• "I worked so hard to get the customer. I'm afraid that by using a collection agency, I will lose them."
• "Using a collection agency for my commercial collections is too expensive. I'd rather do it myself."
• "We have a credit manager and staff to collect our commercial collections. We don't need a collection agency."
• "If I can't collect it - nobody can."
• "I am the credit manager. If I spend money on a collection agency, I've failed."

Some AAB customers initially felt the same way; however, once they decided to move forward with our collection agency and allowed us to manage their commercial collections, they became much more comfortable. When our customers see that AAB's team treats everyone with dignity and respect, the hesitancy is replaced by enthusiasm to work with us to get the money they’re owed.

Commercial Collections Ann Arbor

Getting started with us is very simple. Let's have a quick chat about your specific situation. We enjoy learning about your business. The more we understand your business, the easier it will be to work successfully with your customers. Call us toll-free at 1-866-448-3936 or click here and fill out the short form. If we look like a suitable match for your business, we will send you a simple three-page agreement to sign and that's it. We can immediately begin work on your behalf.