Collection of Doubtful Accounts

At the beginning of every fiscal year-end, finance professionals examine their accounts receivable aging and budget for the following year’s doubtful accounts. If your firm is not employing trained credit professionals using the latest debt recovery strategies and collection vendors, setting a budget for doubtful accounts is likely holding back cash that could otherwise be paid to shareholders.

Your business works hard to give excellent service and deserves to be paid for its services. You owe it to the shareholders of your organization to explore all avenues to get paid. You are not alone if you have yet to explore all avenues to get paid sooner. Many finance professionals are so busy with the regular day-to-day work or new systems implementations to take a long look at solutions to an unpleasant problem.

The top four reasons finance professionals delay action to collect to fill accounts are:

1)      Our staff already do this as part of their jobs

2)      I am too busy right now

3)      The only problem accounts we have are close friends of the owner

4)      We don't want to lose the customer

This top four list comes from hundreds of calls our salespeople make or receive each year. As you can see, if any of these four top reasons resonate with you, you are not alone. The collection of doubtful accounts could be a more pleasant subject. That's why developing a simple system to deal with this issue consistently will have you sleeping soundly at night.

Many business owners and finance professionals who take the time to implement simple processes experience more profitable business growth with less stress and headaches. If your firm gives its customers time to pay, the collection of doubtful accounts will be part of your reality.

There are numerous benefits to a sound policy for collecting doubtful accounts. The first benefit is knowing the issue is finally addressed. Second, there is significantly less pressure on the business to absorb the financial hit and remain profitable. Third, your customers will learn your business is serious about getting paid and will ensure your invoices receive prompt processing. Fourth, consistent policies on accounts receivables lower the strain and stress on your staff members. Our recent customer implemented a few of these simple recommendations, and they are now back on track for a reasonably profitable year-end.

How can AAB help me to collect doubtful accounts?

Acting after reading this article is a significant first step. Whether with Account Adjustment Bureau or any other reputable debt collection agency, you are now working on a solution to a long-standing problem. At Account Adjustment Bureau, we examine the collection of your doubtful accounts by going through your documentation, terms and conditions, and general credit granting process to help you plug the holes. Our firm has been helping companies like yours collect doubtful accounts since 1973 and can recommend time-tested procedures and process to help you get control of those slow payers.

Be prepared, however. You may lose one or two FOB or “friends of the boss” accounts, although we are willing to bet those customers are unprofitable for your company. Imagine the relief you and likely the business owner will feel once you don't have to deal with that FOB again.

The path to effective collection of doubtful accounts is straightforward.

Let's talk.

Call or e-mail us today for a confidential conversation. We will let you know if Account Adjustment Bureau can help, or we can refer you to a strategic partner that specializes in the areas of your firm’s process that may be deficient.

If you think that you're ready to deal with those nagging doubtful accounts once and for all, give us a call at 1-866-448-3936 or fill out our contact us page at https://www.accountadjustment.us/contact

E-mail works too. Connect with us at info@accountadjustment.us.

Selection of a Debt Collection Agency in Michigan

 There are many choices when searching for debt collection agency services in Michigan. With so many options, how does one pick the right vendor for you and your business? Before this article considers the various points when searching for a suitable debt collection agency in Michigan, we should clarify that we are referencing business-to-business or b2b credit transactions only. Your business is owed money to another company, and you recognize that the vendor you select must be an expert in this field.

Firms that provide commercial debt collection agency services in Michigan are not required to be licensed. Still, we suggest otherwise. State law requires a licensed agency to maintain a separate clients trust account for clients’ money. The manager must pass a state-mandated examination to qualify for the license. In this article, we stress the word “should” because all the attributes mentioned above are surprisingly not necessary when providing commercial debt collection agency services in Michigan. While not required when running a commercial agency, would you not take more comfort knowing your vendor had the added protections of a licensed agency?

A commercial agreement often contains language that makes the business principal (owner) liable. Clauses that contain personal guarantees, create a joint and several liabilities, or a co-customer agreement, are very common. If the corporate customer (your client) goes out of business, the commercial collection agency service can pursue the business owner for the company’s debt. While there has always been a clear distinction between consumer and commercial transactions, those lines are becoming increasingly blurred through the efforts of the Consumer Financial Protection Bureau (CFPB). Hiring a licensed commercial collection agency services provider in Michigan will ensure you have one more layer of protection against risk to your business.

Additionally, the commercial collection service provider you choose should have access to Michigan’s Secretary of State’s website and be able to search property deeds in all counties across the state. Access to public and paid databases lets your vendor quickly assess your debt recovery potential.

While you may have a favorite commercial collection agency outside of Michigan, a resident Michigan agency will have established relationships with local credit managers, industry groups, and business connections that enable them to investigate your past-due customer and get quick resolution of your receivable. This depth of knowledge of your customer and local market conditions can often help you avoid an unnecessary lawsuit that out-of-state commercial collection agency service providers frequently recommend.

Finally, once you have narrowed down your choices of Michigan-based commercial collection agencies, we recommend selecting the agency that employs collection agents with the Certified Commercial Collector designation awarded by the International Association of Commercial Collectors, an industry-recognized certification program. These professional negotiators maintain standard educational requirements and are considered the elite of their profession.

Common Questions About Landlord Collections

Does the collection agency report my past-due tenants to the credit bureaus? Unlike a collection attorney, a reputable debt collection agency should report your debts to Equifax, Experian, and TransUnion. If you retain a collection attorney directly, they are qualified to do the work but do not report to the credit bureaus. If your tenant moves out of state for work, the chances that your local collection attorney will be successful are meager. 

Will the collection agency attempt to collect my claims before recommending the lawsuit? The short answer at AAB is 100% yes. We would much rather collect the outstanding debt voluntarily from your former tenant. It's faster, less costly to you and the tenant, and helps the tenant re-establish their credit faster.

 

My bad tenants never leave a forwarding address. How does the collection agency find them? At AAB, we subscribe to many information databases and credit bureaus. If your tenant seeks credit elsewhere in the country, they will pop up. If your tenant is not applying for credit, we roll up our sleeves and perform some old-fashioned skip tracing to locate them.

 

Can a collection agency collect if my tenant moves out of state? Unlike most collection attorneys, AAB can perform its work in almost all of the continental United States. If your tenant moves to a state where AAB is not licensed, we can still report to the credit bureaus and perform skip tracing tasks. If your tenant is gainfully employed and their credit rating warrants it, AAB will seek your permission to retain a collection attorney in that state.

 

Your Collection Agency for Indiana Landlord Debts

If you feel AAB will be the best collection agency for your Indiana landlord debts, call us at 1- 866-448-3936. If e-mail is more your speed, send us a note to info@accountadjustment.us or go to our contact us page at HTTPS://www.accountadjustment.us/quote. We'd be happy to discuss your concerns and help you decide if AAB is the right debt collection agency for you.

Landlord Collections in Indiana

Will an agency report my past-due tenants t the credit bureaus?

Will an agency attempt to collect my debts before recommending suit?

 

Many of my bad tenants never leave a forwarding address. How does an agency find them?

 

Can an agency collect if a tenant moves out of state?

 

You might find it surprising that sizeable multi-state property managers in Indiana don't know the answers to the questions above and hire the first collection vendor that pops up on a Bing or Google search. Sometimes the best collection agency for Indiana landlords is not based in Indiana. At AAB, we have been collecting Indiana landlord-tenant debt for almost 40 years and are based in Michigan. Who knew?

 

You have likely heard the benefits of using a collection agency; better recovery percentages, lower legal fees, a higher percentage of locates, and success with out-of-state tenants. Wouldn't it be great if you had more suitable options than what Google might show you? Internet searches typically try to give you what it thinks is the best result by geographic radius from where you're located. Sometimes the best collection agency is not close to you.

 

What are the characteristics that I should be looking for?

AAB has many decades of practical experience collecting debts for Indiana landlords and property managers. Almost our entire business is dedicated to landlord-tenant recovery, and we have perfected the process to provide fast results. We examine our prospective customer’s documentation and processes and make recommendations that may assist them in lessening the financial damages of a bad tenant and recovering more net dollars.

 

Your Collection Agency for Indiana Landlord Debts

If you feel AAB will be the best collection agency for your Indiana landlord debts, call us at 1-866-448-3936. If e-mail is more your speed, send us a note to info@accountadjustment.us or go to our contact us page at HTTPS://www.accountadjustment.us/quote. We'd be happy to discuss your concerns and help you decide if AAB is the right debt collection agency for you.

What Does a Trusted Collection Agency Service in Michigan Look Like?

We can't speak for our industry colleagues, but here is what AAB promises to do (or not do) as your collection agency service provider in Michigan. We will not use outrageous hyperbole to impress you. We won't guarantee your account will get paid. We will not hold onto your money for longer than legally mandated, and we refuse to accept debts from creditors who want to make their customers’ lives miserable.

Getting started with a collection agency service in Michigan should be simple. The agency representative should thoroughly discuss your company, your industry, and the common reasons why your customers can't pay. The agency should ask for a copy of the standard agreement between you and your client so they can educate themselves about the terms and conditions governing the relationship and transaction with your customers. The agency will want to satisfy themselves that the debts are valid. And finally, the agency shouldn't pressure you to use them, especially if they don't have expertise in your industry.

 

Collection Agency Services in Michigan for You

For the last 50 years, AAB has been helping creditors and debtors to resolve their outstanding accounts amicably. If your business needs collection agency services in Michigan, contact us today for a confidential conversation about your specific situation. We will either be able to assist you or make an introduction to one of our strategic partners.

 

If you want to discuss your specific situation or are contemplating making a switch between vendors, call us at 1-866-448-3936 or send an e-mail to info@accountadjustment.us. Should you prefer face-to-face, CLICK HERE to schedule a video meeting. We would be pleased to review your concerns and give you unbiased feedback.

Common Questions When Selecting a Collection Agency Service

Does the Agency Understand My Market?
It's OK if the collection agency service doesn't have extensive experience in your industry. If they don't, they should demonstrate a willingness to learn and articulate their understanding back to you, in their own words, so you know they get it.
 
Will the Collection Agency Service Give Me a Bad Reputation?
Top collection agency service personnel should be professional and not use ANY language that would make you wonder how they will represent your firm. If it seems like they might enjoy giving your customers a hard time about payment, steer clear! There are numerous ways a collection agency service can prompt payment without resorting to questionable tactics.
 
Outlandish Claims of Performance
Beware of providers that make claims like they're the top performing agency. As compared to who? Or “We are the #1 agency in Michigan.” Was there some state-wide contest you missed? In the world of collection agency service providers, our performance depends entirely on your customer's credit quality and their financial capacity when you decide to engage our services.
 
Besides No Recovery-No Fee Pricing, What Are Other Important Considerations?
While pricing is always an essential factor, collection agency providers in Michigan should be capable of reporting your delinquent accounts to the credit bureaus. Did you know collection attorneys can't do this? The knowledge of a potentially poor credit score is often enough to prompt payment. Other considerations should include the appointment of your own service specialist so you can discuss your files with a live body and secure data access to monitor the collection agency services’ progress.
 
Collection Agency Services in Michigan for You
For the last 50 years, AAB has been helping creditors and debtors to resolve their outstanding accounts amicably. If your business needs collection agency services in Michigan, contact us today for a confidential conversation about your specific situation. We will either be able to assist you or make an introduction to one of our strategic partners.
 
If you want to discuss your specific situation or are contemplating making a switch between vendors, call us at 1-866-448-3936 or send an e-mail to info@accountadjustment.us. Should you prefer face-to-face, CLICK HERE to schedule a video meeting.
 
We would be pleased to review your concerns and give you unbiased feedback.

Common Misconceptions about Business Debt Collectors

Our firm has been in the business debt collection industry for nearly four decades. Over that time, we come across various misconceptions about what effective business debt collection looks like from the creditor's perspective. Some of the misconceptions include;

"We only use attorneys"-this is a prevalent option. Attorneys are excellent at obtaining court orders, but you still have to find a way to use the order to get paid. Most business debt collection attorneys are outstanding operators, but you must instruct them on what to do next. Plus, attorneys can't report to the credit bureaus. At AAB, you don't need to give us instructions. We know how to dig for the information required to bring your customer to the negotiation table.

"Would you buy this debt from us?"- AAB is not a debt purchaser. The creditor must have a corporate credit application before anyone would consider buying the receivable. They must also provide proof of delivery, an acknowledgment of the debt by the customer, and the debtor company must be operating as a going concern. Typical business debt collection is not always this straightforward. AAB works on a commission basis and is adept at working through the usual stall tactics to get your claims paid.

"We received a purchase order, did the work, and now they won't pay us" - Unfortunately, the probability of success in business debt collection is directly proportional to the credit quality of your customer. If your firm doesn't thoroughly check the credit quality of your prospective customer, you could be in for a significant loss. Sometimes the potential customer is a worldwide conglomerate with an excellent credit rating, yet you still have the experience of getting paid slowly. At AAB, our business debt collection knowledge helps us quickly navigate these challenges.

 

Trusted Business Debt Collection in Michigan

If your firm is experiencing issues with business debt collection or other issues getting paid, call us at 1-866-448-3936 or fill out our Contact Form. Don't call an expensive law firm - let AAB check the probability of success of your business debt collection issue first. Remember, we only get paid if you do.

Understanding Business Debt Collection

Our firm has been in the business debt collection industry for nearly four decades. Over that time, we come across various misconceptions about what effective business debt collection looks like from the creditor's perspective. Some of the misconceptions include; 

"We only use attorneys."

 

"How much would you be willing to purchase this debt from me for?"

 

"We received a purchase order from this new customer, shipped their product, and now they're not paying. Can you help us?"

 

These are the most common inquiries when someone requires business debt collection. Fortunately, many of these common issues are avoidable. The need for business debt collection services can be mitigated by taking proactive steps. However, if you want answers to the typical scenarios above, you are definitely not alone.

 

Would it be helpful to your business if you could avoid these typical situations? Business debt collection is not 100% unavoidable-even if you accept cash. Mistakes will inevitably happen. Understanding how effective business debt collection works will give your firm the best chance for recovery. At AAB, we are always looking for ways to improve our processes.

 

So you might be wondering what characteristics of a successful business debt collection are. Wouldn't it be great if you could minimize the need for our services? Imagine the relaxed confidence you and your finance team would have if you had the full knowledge of business debt collections. You could proactively take precautions to minimize your risk.

 

What Can AAB Do to Help Realize This Outcome?

Having to call a collection professional is like calling the fire department because your house is on fire. AAB can be "on the scene" very quickly-but your house is still on fire. Not a pleasant experience. At AAB, we are interested in developing our client's internal credit process (from prospecting new customers to the successful receipt of the payment for your work). We examine what you did well and what areas require improvement. Our first goal is for you to experience success in business debt collections.

 

We Make Business Debt Collection Painless

Business debt collection doesn't have to be rocket science. We require your firm to sign a simple two-page agreement that authorizes us to work on your behalf. Once we have received your written consent and the transaction details along with customer details, we can start the business debt collection process on your behalf.

 

Trusted Business Debt Collection in Michigan

If your firm is experiencing issues with business debt collection or other issues getting paid, call us at 1-866-448-3936 or fill out our Contact Form. Don't call an expensive law firm - let AAB check the probability of success of your business debt collection issue first. Remember, we only get paid if you do.

The Balanced Scorecard Process

At AAB, we have developed a time and market-tested recovery process. We follow our Balanced Scorecard process consistently, enabling us to quickly determine the probability of recovery for dollars outstanding, if litigation is a financially viable option, or if the file is dead and should be written off. Our process is designed to make decisions quickly, usually no more than 90 days from the date you engage our services.

Credit collection services in Michigan can be a highly emotional experience for some creditors, usually resulting in poor subjective decisions. Our process removes the emotion and provides objective feedback so you can make the best business decision. 

Engaging our firm for collection credit collection services in Michigan is very easy. We have a basic two-page agreement the creditor needs to sign. This document permits us to act on your behalf. Return the signed document and all backup supporting the debt to be collected, and we will get started immediately.

Trusted Credit Collection Services in Michigan

If you think you might need credit collections services in Michigan, we'd love to hear from you. Contact us here or give us a phone call at 734-448- 3936 to arrange a time to get your questions answered. We will be happy to address your concerns and help you decide if AAB’s services are right for your small business.

How We Help Small Businesses with Credit Collection

We work with numerous small and medium-sized businesses for their credit collection services in Michigan. When business owners reach out to us, there are typically four questions they want answered to ensure that credit collection services in Michigan or beyond are right for them.

Some questions and concerns include:

“What is your fee?” 

“How do you do your work?”

“We've never used a credit collection service in Michigan before and are somewhat nervous about how you treat our customers.”

“What is your success rate?”

Almost universally, these are the top questions we get asked, so rest assured you're not alone. Small business owners work their butts off to get customers, and it pains them immensely when they have to engage a credit collection service provider. No one likes to lose a customer, but let's face it, the only good customer is a paying customer.

Would you find it comforting that our conversion rate from prospect to customer exceeds 95%? Once prospective customers contacted us with their questions and concerns, 95 out of 100 decide to use our credit collection services in Michigan. We've been providing these services for almost four decades, and we understand your fears and concerns.

Of course, the best outcome for all parties concerned is the successful recovery of the amount owed. Unfortunately, we can never guarantee our results as they are 100% dependent on the solvency of your customers. Credit collection debts become increasingly tricky if creditors wait too long. Other successful outcomes can be confirmation of a write-off or location of assets to satisfy legal action. Engaging a credit collection service provider early in the aging process is best for maximum success.

Trusted Credit Collection Services in Michigan

If you think you might need credit collections services in Michigan, we'd love to hear from you. Contact us here or give us a phone call at 734-448- 3936 to arrange a time to get your questions answered. We will be happy to address your concerns and help you decide if AAB’s services are right for your small business.

Searching By Industry

When searching for a specific business, most people either seek the advice of a trusted colleague or friend. Some of us use an Internet search engine to check the location of the business closest to our geographic area.

A "debt collection agency near me" is a general search when you may require the services of a professional collection agency. Nowadays, the location of a collection agency isn't nearly as important as it once was. Today searching for "debt collection services near me" brings up an almost overwhelming number of choices, and it's highly probable the business you may initially consider isn't your best overall choice.

 

Instead of searching the phrase "debt collection agencies near me," we suggest searching your primary industry. For example, if you are in landlord, search the phrase "landlord debt collection agencies" or "construction debt collection agency" and let the search engine's algorithms automatically give you the results closest to your geographic location.

 

As mentioned earlier in this article, searching for "debt collection agencies near me" will likely produce many results. To find the right fit for your industry, we suggest consulting members of your industry association and talking with your trade suppliers to see who they use. Then reach out to the shortlisted candidates to see who is the most responsive and answers your questions.

 

And finally, after completing your contacts with the shortlisted candidates of industry "debt collection agencies near me," give more serious consideration to the number of stars the collection agency has managed to accumulate. Select the agency that seems to keep both its clients (the creditor) and the debtors happy. After all, wouldn't you rather have a former poor credit quality customer come to you wanting to pay cash rather than going to your competitors?

 

Debt Collection Agency Near Me

For the last 50 years, AAB has been helping creditors and debtors to resolve their outstanding accounts amicably. If your business needs collection agency services in Michigan, contact us today for a confidential conversation about your specific situation. We will either be able to assist you or make an introduction to one of our strategic partners.

Online Reviews for Debt Collection Agencies

A "debt collection agency near me" is a general search, when you may require the services of a professional collection agency. Nowadays, the location of a collection agency isn't nearly as important as it once was. Today searching for "debt collection services near me" brings up an almost overwhelming number of choices, and it's highly probable the business you may initially consider isn't your best overall choice.

The other option is to narrow your Internet search by selecting "debt collection agencies near me" based on their reviews. Typically, the higher the number of stars, the better the company, correct? Again, this measure may not be the best way to select a debt collection agency near me.

 

The Internet reviews largely missed the mark when selecting a debt collection agency near me because of the nature of the collection industry.

 

The collection industry is a lightning rod for bad reviews.

 

When was the last time you enjoyed being on the receiving end of a debt collection call? Our guess is close to never. So, it only makes sense that consumers would be highly likely to leave negative reviews of a debt collection agency. Yet, the agency could be very effective at its work and produce the best results for your business.

 

At Account Adjustment Bureau, you will find mixed reviews, and we are very proud of our star rating. When you take a closer look, you will see great reviews from people we have collected from! At AAB, our staff tries very hard to recover your accounts receivable while maintaining your company's goodwill in the marketplace. As you will see, some of the hardworking people with whom we come into contact are thrilled that we help them find a way to tackle their debts.

 

Debt Collection Agency Near Me

For the last 50 years, AAB has been helping creditors and debtors to resolve their outstanding accounts amicably. If your business needs collection agency services in Michigan, contact us today for a confidential conversation about your specific situation. We will either be able to assist you or make an introduction to one of our strategic partners.

FAQs For Landlords

At AAB, we have developed a market-tested system to provide landlords and property management firms with the best debt collection services. When a new landlord or management company comes to us after leaving their current vendor, they tend to have a few questions. Some of these include:

As a landlord, what if I don't have all the minimum documentation AAB requires? That will undoubtedly create problems very early in the engagement. After almost 50 years of experience as a collection agency, we know what it will take for a mutually satisfactory outcome for all parties. Documentation is key to a successful outcome. 

I have multiple properties. How can AAB keep the funds collected separated by property for me? Our solution is to create a different client number for each property you have. This way, funds recovered get allocated to the client number belonging to a specific property. Suppose you have ten properties, and AAB collects funds for each building within the remittance period. In that case, we create ten statements and ten Clients Trust checks. 

Best Collection Agency for Landlords

If your firm is looking for the best collection agency for landlords, look no further than Account Adjustment Bureau, Inc. Call our office at 1-866-448-3936 and speak with one of our knowledgeable team members. If you want to send us an email, our address is info@accountadjustment.us, or use the Free Quote button at the top of this page. 

We'd be happy to discuss your concerns and help you decide if AAB is the right debt collection agency for you.

The Best Collection Agency for Landlords

"Will you commingle funds from more than one building?" 

"Do you charge extra to report to the credit bureaus?"

 

"Does your firm deduct your fee from one building to pay for your services owed on another property?"

 

"Does your agency remit each month or wait until there is a larger amount before sending us our money?"

 

We recently had a property management firm in Georgia ask us these questions when they were shopping for the best collection agency for landlords. It is still commonplace that many collection vendors don't consider how their accounting practices negatively impact the customers for whom they work. If this is happening to you, you are not alone.

 

At Account Adjustment Bureau, we go to great lengths to separate funds collected. This segregation ensures that our landlord and property management clients can easily track the flow of funds for each property. Suppose you are an individual landlord managing a single property or a large national property management company managing thousands of doors. In that case, you understand the value of collecting as much rent and expenses as possible. Properties are working capital intensive, requiring constant maintenance and upkeep. Engaging the best collection agency to collect from past-due tenants makes good business sense.

 

Best Collection Agency for Landlords

If your firm is looking for the best collection agency for landlords, look no further than Account Adjustment Bureau, Inc. Call our office at 1-866-448-3936 and speak with one of our knowledgeable team members. If you want to send us an email, our address is info@accountadjustment.us, or use the Free Quote button at the top of this page.

 

We'd be happy to discuss your concerns and help you decide if AAB is the right debt collection agency for you.

Picking the Right Commercial Collection Agency

When deciding to use a professional collection agency for your past-due commercial collection accounts, there are many factors to consider. Would it be helpful to know that AAB counts many small, medium, and large businesses as customers? Businesses of every size and degree of sophistication find themselves with outstanding receivables. Companies of virtually every size use professional collectors. We’re happy to learn about your hesitations in hiring someone to recover your commercial collections, and happy to provide solutions!

While everyone's ideal scenario is to collect 100% of their money every time, it rarely occurs if you extend credit terms to your customers. Wouldn't it be great if you had a plan in place to deal with the inevitable challenges and work with a partner whose interests are entirely aligned with yours? Those circumstances make working with a professional collection agency much easier.

Commercial Collections Ann Arbor

Getting started with us is very simple. Let's have a quick chat about your specific situation. We enjoy learning about your business. The more we understand your business, the easier it will be to work successfully with your customers. Call us toll-free at 1-866-448-3936 or click here and fill out the short form. If we look like a suitable match for your business, we will send you a simple three-page agreement to sign and that's it. We can immediately begin work on your behalf.

Common Collection Agency Concerns

We've worked with a multitude of finance professionals and business owners at AAB over the years. Many people who had not considered a collection agency for their commercial collections listed concerns such as:

• "I worked so hard to get the customer. I'm afraid that by using a collection agency, I will lose them."
• "Using a collection agency for my commercial collections is too expensive. I'd rather do it myself."
• "We have a credit manager and staff to collect our commercial collections. We don't need a collection agency."
• "If I can't collect it - nobody can."
• "I am the credit manager. If I spend money on a collection agency, I've failed."

Some AAB customers initially felt the same way; however, once they decided to move forward with our collection agency and allowed us to manage their commercial collections, they became much more comfortable. When our customers see that AAB's team treats everyone with dignity and respect, the hesitancy is replaced by enthusiasm to work with us to get the money they’re owed.

Commercial Collections Ann Arbor

Getting started with us is very simple. Let's have a quick chat about your specific situation. We enjoy learning about your business. The more we understand your business, the easier it will be to work successfully with your customers. Call us toll-free at 1-866-448-3936 or click here and fill out the short form. If we look like a suitable match for your business, we will send you a simple three-page agreement to sign and that's it. We can immediately begin work on your behalf.

Our Collection Process

Collection agency services are one of our basic services. We work with forwarding-thinking companies, which is why we created The Proactive Receivable Solution™. This advanced process helps you build a proactive receivable system in your company to ensure you get paid in a timely and consistent manner. It also allows you to avoid The Reactive Bad Debt Trap™. 

We have two levels - basic and advanced. With basic, we provide you with our essential collection agency services. You can get the basic from many other companies, however, the advanced process we’ve developed, The Proactive Receivable Solution™, takes everything to a much higher level and is only available from AAB. Additionally, you don't have to hire us for collection agency services to get the advanced program – you can keep your existing collection agency services provider if you wish. 

Our Proactive Receivable Solution™ has four components:

1. AAB designs a blueprint for a more advanced receivable solutions for your business. 
2. You get the right people and train them properly. 
3. You use proactive credit-oriented marketing strategies to ensure that you work with only creditworthy customers and Prospects
4. You put in place a proactive and consistent credit application system. 

If you're interested in The Proactive Receivable Solution™, contact our office today for a free starter session. We’ll assess your current situation during this session and begin work on your customized Proactive Receivables Blueprint™. 

Collection Agency Services

For the last 50 years, AAB has been helping creditors and debtors to resolve their outstanding accounts amicably. If your business needs collection agency services in Michigan, contact us today for a confidential conversation about your specific situation. We will either be able to assist you or make an introduction to one of our strategic partners.

Our History as a Collection Agency

AAB has been providing collection agency services in Michigan since 1973. In the 1970s, collection agency services were simplistic. Our agents used file cards with paper documents attached to the back of the card. Back then, the telephone companies charged a lot of money for long-distance calls – a collection agency's second-largest expense was its telephone bill. Times certainly have changed! 

Today, collection agency services are easily performed from virtually anywhere in the world. While our firm provides collection agency services in Michigan, we also cover the rest of the United States, Canada, Mexico, and beyond. The most common areas we serve include landlords, building supply companies, fuel, equipment, rental companies, and professional service firms. 

Providing collection agency services has changed dramatically since the 1970s. In the 2000s, AAB began providing proactive credit consulting, early-stage collections, customers save campaigns, traditional third-party collections credit reporting, and litigation management. 

Collection Agency Services

For the last 50 years, AAB has been helping creditors and debtors to resolve their outstanding accounts amicably. If your business needs collection agency services in Michigan, contact us today for a confidential conversation about your specific situation. We will either be able to assist you or make an introduction to one of our strategic partners.